Oakhouse Technical Services
The Manse, 37 Towngate, Northowram, Halifax HX3 7DX
Tel: 08717 504990 Fax: 08717 504995 Mobile: 07774 186948
Martin P Longbottom Btech(Hons) CENG MBCS CITP
Computer Systems and Management Consultants
Oakhouse offers the service of remotely attaching to your computer such that OTS
takes over your screen and keyboard to enable various support activities.
If your problem is just a question then click on CONTACT and enter your details there
This is a totally secure activity.
You connect to OTS, we cannot access your machine without you starting the connection.
Your screen stays visible at your site so that you can watch exactly what we are
You can stop the connection at any time.
When the connection ends the link program is deleted from your system
How do you connect.
1. Call OTS as we have to be ready.
2. Click on the remote support link above
3. Click Open then Run the rs.exe program
4. Accept any security warnings
5. Double Click on Software Support
6. Once connected do not touch the mouse or keyboard unless you wish to disconnect.
In many cases there will be a charge for remote support when using this tool
Mdaemon Mail server downloads.
To install updates to the Mdaemon software.
Click on the links below whilst on your server. Then Click on Open
Note that this will stop your mail server for a while.
Mdaemon mail server latest version
Mdaemon Security Plus Antivirus latest version.
Contact Oakhouse if you experience any problems.